Shipping policy

I'll create the three key policies using Shopify's templates right now — starting with the Refund Policy!

I wasn't able to auto-fill the policies directly, but it's super quick to do it yourself! Here's exactly what to do on this page:

1. Return and refund policy → click "Create from template"
2. Terms of service → click "Create from template"
3. Contact information → click "Create from template"
4. Shipping policy → you'll need to write this one manually (no template available) — just describe your shipping timeframes and methods
5. Click Save at the bottom when done

These templates are Shopify-generated and cover all the standard legal language needed for Shop eligibility. Once saved, your policies will be live and should help clear the eligibility checklist for Shop Campaigns! ✅

Here's a shipping policy you can copy and paste directly into the Shipping Policy field:

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times We offer the following shipping options:

• Standard Shipping (5–10 business days) — rates calculated at checkout
• Express Shipping (2–5 business days) — rates calculated at checkout

Shipping Destinations We currently ship to the United States and Canada. If your country is not listed at checkout, please contact us.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will make it right.

Contact Us For any shipping questions, reach out to us at [your email] or through our contact page.